Privacy Policy:

Your privacy is important to us and we want you to feel secure visiting our site (“CHARTERED Life Website”). This privacy notice explains how and what type of personal data will be collected, processed and used during and following your visits to the CHARTERED Life Website, why it is collected, with whom it is shared and your rights in this regard. Please read this notice carefully. We are committed to protecting your privacy and taken reasonable steps to protect the confidentiality of the Personal Information you have provided us and its transmission through the Internet. In the process of you using our website or availing of the existing or future services or facilities provided by the Website, you may be required to furnish information, including Personal information and/or Sensitive Personal Information. You are urged to keep the information current to ensure that the services and facility remain relevant and reach you. This privacy notice applies to any information obtained by CHARTERED Life through your use of its website. It does not apply to any websites controlled by third parties not affiliated with CHARTERED Life that the website may link to ("Third Party Sites"). Please review the privacy statements of Third Party Sites as CHARTERED Life is not responsible for and has no influence on the content or the privacy practices of Third Party Sites. This statement and the policy outlined herein are not intended to and do not create any contractual or financial or any other legal rights in favour of any User or viewer or any other party. By using any of the Services, you represent that you have read and understood the terms and conditions of usage, which includes this Privacy Policy, and You agree to be bound by all its terms.


  • "CHARTERED Life" or "Us" or "We"- refers to CHARTERED Life Insurance Company Limited
  • "Policy" or "Insurance Policy"- refers to life insurance contract issued/ that may be issued by CHARTERED Life.
  • "Privacy Policy"- refers to this policy.
  • "You" or "Your" or "User(s)"- refers to the person accessing the Website in any capacity.
  • "Services"- all services made available by CHARTERED Life through its Website.
  • "Personal Data"- refers to the data about or relating to a natural person who is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of the identity of such natural person, or any combination of such features, or any combination of such features with any other information.
  • "Sensitive Personal Data"- refers to the Data revealing, related to, or constituting as may be applicable (but not limited to) passwords, financial data, health data, official identifier, sex life / orientation, biometric data, genetic data, caste / tribe, religious / political belief or affiliation.

Information We Collect:

CHARTERED Life collects information in one or more ways as mentioned below:

1. Information you give us: Some of the Services made available on the Website require registration in order to create an account. The registration information typically asked for includes Your policy number (if applicable), name, e-mail address etc. which is voluntarily provided from Your end and help us in personally identifying You. This information is necessary to initiate as well as continually use your online account. If the information provided for such registration is wrong or has changed, you can update it quickly or delete it unless we have to keep that information for legitimate business or legal purposes. However, at the back end, audit trail keeping may require Us to retain copy/ log of such information

2. Information We get from your use of our Services on the Website: Visiting and using Services offered under the Website by CHARTERED Life may result in the Website receiving performance and usage information such as the date and time of Your visit, the kind of browser or computer You use, default language setting, Your unique Internet Protocol address, the number of links you click within the Website, the pages You viewed on the Website, and the web page from which you arrived to our Website. This information however will not be used to personally identify you.

3. Information we get through sending one or more cookies or anonymous identifiers to your device: Cookies are small electronic text files that contain information that a website uses to store User preferences and settings. You have the option to reset your browser to control cookies; however, some of the Services offered by the Website may not function properly if cookies are refused/reset/deleted.
Depending on your relationship with us (for example, as a policyholder; insured person benefiting under another policyholder’s policy, or claimant; witness; broker or appointed representative; or other person providing services to our business or related to our business), Personal Information collected about you and your dependents may include: